Return Policy
Since our natas are perishable food items, they cannot be returned or exchanged. However, please email us at info@buynatas.com if you have questions or issues with your order.

Damages and issues
Please inspect your order upon reception and contact us immediately at info@buynatas.com if your natas are damaged or if you receive the wrong items, so that we can evaluate the issue and make it right. Please note your natas may thaw slightly during transit, this is expected and will not impact the quality of the pastries. 

Please contact us with any additional questions at info@buynatas.com.